YOUTELLO COMMUNICATION PLATFORM

Get more out of
every conversation.

Bring voice, AI, identity and customer data together. Deliver more value in every conversation for businesses and consumers, through their mobile operator.

Built for operator distribution

From first ring to next stepDemo 1:12 No audio
Youtello Guardian
Call in progress

AI assesses risk

Nora and Anne review the order.

  1. Guardian monitors the call

    AI looks for signs of fraud as they talk.

  2. Assessment in this example

    No risk signals detected in this call.

3 / 6
THE PLATFORM

Understand. Protect. Follow up.

A good customer experience starts before you answer and continues after you hang up. Youtello brings together the capabilities that connect those moments.

01

Understand

Know who the customer is, what the conversation is about and what should happen next.

02

Protect

Bring identity and risk signals into view, before and during the call.

03

Follow up

Give the request a clear next step, with the right person and context.

FOR MOBILE OPERATORS

Your brand.
New possibilities.

Give customers new reasons to choose you. Youtello can power services under your brand, distributed through your channels.

Cisco Mobility Services
Platform collaboration
01

Your brand as the sender.

Shape the offer around your customers. Combine call reception, follow-up and protection in a portfolio that fits your distribution.

Your operatorYoutelloYour customers
Phonero’s AI-Receptionist advertisement at Oslo Airport Gardermoen, showing an aircraft wing and a Norwegian slogan about keeping the business available while you fly.
Phonero at Oslo Airport Gardermoen (OSL)
CUSTOMER STORYPhonero

Mobile operator Phonero flies high

Phonero showcases AI-Receptionist at Oslo Airport Gardermoen (OSL) with a clever message.

“You go into flight mode. Your business doesn’t.”

Youtello AI-Receptionist

John Arild Østraat of ATS Norway on a phone call
CUSTOMER VALUE IN PRACTICE

The value is felt
in the working day.

“We now have full visibility over all calls, especially missed calls. This has an undeniable impact on our sales. AI summaries and follow-up also make our work much easier and save us time.”

John Arild ØstraatATS Norway AS

CONNECTED TECHNOLOGY

Trust is part of the conversation.

A connected experience takes more than a single feature. Youtello connects the conversation with identity, AI support and the customer context your team needs.

Voice

Calls and availability.

Identity

More context for informed decisions.

AI

Understanding, summaries and assistance.

Customer data

Context, history and follow-up.

Consent, access and clear information need to be part of the setup. Product choices and configuration are agreed with the business and operator.

ABOUT YOUTELLO

Built on human experience. Focused on the next conversation.

We develop AI-based products and services that help mobile operators create new revenue opportunities and more value for business and consumer customers.

More than 20 years of experience in customer communication, contact centres and telecommunications shape how we build and develop our products. We focus on customers and aim to deliver more value by making it easier for customers, employees and technology to work together.

20+years of experience across the team
6products with a shared purpose
LET’S FIND YOUR NEXT STEP

What would you like to make easier?

Choose the starting point that fits you. We can take it from there.